FAQs:
- All shipping and payments are discrete
- It takes 1-2 days to process your order, this is not included in the shipping time.
- Not all products have faster/priority shipping options
- Any custom or handcrafted products may take longer
- We ship worldwide except for OFAC sanctioned countries (North Korea, etc), and countries that do not allow us to ship certain products to them (adult toys, etc)
Tax and Customs Fees / Import Fees
- Tax is paid at checkout and/or later at customs – you will be contacted if you are required to pay customs/import fees
Package Tracking
- Please contact us if you have not received tracking. It is sent a few days after sending your products.
Return Policy
- No returns unless required by law. It is expensive to return items when we ship internationally – usually more than the cost of the product.
Refund Policy
- No refunds unless there is a problem with your items, or you contact us to cancel your order and it is before we ship your order
- No refunds for custom orders unless you contact us to cancel before your order is made
- Refunds can be done when required by law